Legal Policies | Smellits

Terms and Conditions:

1. Introduction This document sets out the terms and conditions under which our website, Smellits.co.uk, will provide products and services to you. By accessing or using our website, you agree to be bound by these terms and conditions. If you do not agree to these terms, you must not use our website.

2. Products and Services We provide access to a range of products and services through our website, which may be updated from time to time. We reserve the right to make changes to our products and services at any time without notice.

3. Ordering and Payment When you place an order through our website, you agree to pay the price of the products and services as set out in our website, as well as any applicable delivery charges. Payment can be made by credit card or other methods as set out on our website.

4. Delivery We aim to deliver products to you within the timeframe specified on our website. However, delivery times are estimates only and we do not guarantee delivery on any specific date.

5. Returns and Refunds If you are not satisfied with a product you have received, you may return it to us in accordance with our returns policy, which is set out on our website. We will refund the purchase price of the product, but not the delivery charges.

6. Limitation of Liability To the maximum extent permitted by law, we will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products.

7. Intellectual Property All content included on our website, such as text, graphics, logos, images, and software, is the property of Smellits or its suppliers and is protected by UK and international copyright laws. You may not use or reproduce any of this content without our prior written consent.

8. Privacy Policy We take your privacy seriously and will only use your personal information in accordance with our privacy policy, which is set out on our website.

9. Changes to Terms and Conditions We reserve the right to make changes to these terms and conditions at any time. Your continued use of our website following any changes indicates your acceptance of the new terms.

10. Governing Law These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales.

11. Contact Us If you have any questions or concerns about these terms and conditions, please contact us through our website.

Last Updated: February 5, 2023

Introduction: This Privacy Policy outlines the types of personal information that Smellits collects, uses, and stores, and how we protect your privacy. We are committed to protecting your privacy and ensuring that your personal information is secure.

Types of Information Collected: We collect the following types of personal information from our customers:

Name
Contact information (including email address and phone number)
Billing and shipping addresses
Payment information (including credit/debit card details)

How We Use Your Information: The information we collect from you is used for the following purposes:

To process your orders and deliveries
To communicate with you about your orders and our services
To improve our products and services
To personalize your shopping experience
To send you promotional offers and updates

Data Retention: We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, and in accordance with applicable laws. After this, we securely destroy or anonymize your information.

Data Sharing: We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who perform services on our behalf, such as shipping and payment processing. These service providers are bound by confidentiality agreements and may only use your information as necessary to perform their services.

Security Measures: We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. This includes physical, electronic, and procedural safeguards to protect your information.

Your Rights: You have the right to access, correct, and request deletion of your personal information. You can exercise these rights by contacting us at info@smellits.co.uk.

Changes to this Privacy Policy: We may update this Privacy Policy from time to time. If we make changes to this policy, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

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